Crm Manager • Lead

Who you are

You are an experienced Salesforce CRM Architect with over 8 years of experience in driving Salesforce implementations and leading complex, cross-functional programs. You possess a strategic vision combined with hands-on expertise, allowing you to optimize the Salesforce ecosystem effectively. Your background includes greenfield implementation knowledge, where you've built scalable systems and processes from the ground up. You are a multidisciplinary leader who can manage and scale critical initiatives beyond Salesforce, delivering value across the organization.

You have a strong understanding of CRM best practices and the ability to translate business needs into technical solutions. Your leadership style fosters collaboration among diverse teams, ensuring that all stakeholders are aligned and engaged in the implementation process. You are adept at navigating challenges and finding innovative solutions that enhance the overall effectiveness of the CRM system.

What you'll do

In this role, you will drive the evolution of Zoox's Salesforce implementation, ensuring that it meets the needs of the organization as it grows. You will lead cross-functional programs that require collaboration with various departments, including sales, marketing, and operations. Your responsibilities will include optimizing existing Salesforce processes, implementing new features, and ensuring data integrity across the system.

You will also be responsible for building scalable systems and processes that support the organization's objectives. This includes conducting needs assessments, gathering requirements, and designing solutions that enhance user experience and operational efficiency. You will work closely with stakeholders to ensure that the Salesforce implementation aligns with business goals and delivers measurable results.

What we offer

At Zoox, you will be part of a forward-thinking team that values innovation and collaboration. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work on exciting projects that have a significant impact on the organization and its customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.