Solutions Engineer • Mid-Level

Who you are

You have a strong background in solution architecture and consulting, with the ability to effectively communicate complex technology concepts to clients. Your experience includes working with clients to identify their business requirements and mapping solutions to meet those needs. You excel in a collaborative environment and can lead discussions to drive successful outcomes. You are proactive in identifying potential issues and developing strategies to mitigate risks during implementations. Your organizational skills allow you to prioritize tasks effectively and manage multiple projects simultaneously. You are passionate about helping businesses transition to subscription models and understand the importance of nurturing customer relationships.

Desirable

Experience with Zuora's products or similar subscription management platforms is a plus. Familiarity with software development processes and methodologies will enhance your ability to collaborate with technical teams. A background in business analysis or project management can also be beneficial in this role.

What you'll do

As a Solution Architect at Zuora, you will play a pivotal role in the professional services team, responsible for designing and implementing Zuora solutions for clients. You will engage with clients to gather and document their business requirements, ensuring that the solutions you design align with their goals. Your role will involve configuring the Zuora platform to meet client specifications and providing guidance throughout the implementation process. You will lead discussions with stakeholders to clarify requirements and address any concerns that arise. Your ability to simplify complex concepts will be crucial in helping clients understand the solutions being implemented. You will also be responsible for identifying potential risks early in the project and developing contingency plans to ensure successful outcomes. Collaboration with cross-functional teams will be essential as you work to integrate various components of the solution seamlessly.

What we offer

Zuora offers a dynamic work environment where you can contribute to the transformation of industries through innovative subscription solutions. You will have the opportunity to work remotely while occasionally collaborating with your team in person. We value diversity and encourage candidates from all backgrounds to apply. At Zuora, you will be part of a mission-driven company focused on sustainable growth and customer-centric solutions. We provide a supportive culture that fosters professional development and encourages you to grow your skills in solution architecture and consulting.