Transforming global content for diverse audiences
Welocalize, founded in 1997 and headquartered in Midtown South, New York, NY, is the 4th largest language service provider in North America and the 9th globally. With over 250 language options, Welocalize transforms and localizes content for 2,000+ clients, including major brands like Disney, Uber, ...
Welocalize offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment to support work-life balance. Em...
Welocalize fosters a culture of inclusivity and global awareness, emphasizing the importance of language diversity. The company is committed to levera...
Welocalize • Thailand
Welocalize is seeking a Thai Translation Quality Reviewer to enhance customer service content through quality reviews and improvements. This role focuses on ensuring accuracy and consistency in machine-translated materials.
You are an experienced language professional with a strong background in translation and quality assurance. You have a keen eye for detail and a passion for ensuring linguistic accuracy and natural language in customer service content. Your expertise in Thai (Thailand) language nuances allows you to identify and rectify systemic machine translation quality issues effectively.
You possess the ability to conduct thorough second-pass quality reviews, ensuring that all content aligns with project guidelines and quality standards. Your experience enables you to validate and calibrate severity assessments, contributing to the overall improvement of translation quality. You are proactive in identifying recurring error patterns and terminology inconsistencies, providing valuable feedback that drives continuous improvement efforts.
In this role, you will conduct quality reviews of Thai (Thailand) customer service content, focusing on machine-translated materials. You will ensure overall linguistic accuracy and consistency across batches, validating severity assessments to maintain alignment with quality standards. Your responsibilities will include identifying systemic machine translation quality issues, such as tone mismatches and terminology inconsistencies, and providing high-level qualitative feedback that contributes to final quality reporting.
You will work closely with project teams to refine content and ensure it meets the expectations of the target audience. Your insights will play a crucial role in enhancing the quality of customer service interactions, ultimately improving user satisfaction. As part of an ongoing project, you will engage in continuous learning and adaptation to evolving quality standards and customer needs.
Welocalize offers a competitive hourly rate of $11.25 for this ongoing project. You will have the opportunity to work with a team of dedicated language professionals, contributing to meaningful projects that impact customer experiences. We value your expertise and are committed to providing a supportive environment where you can thrive and grow in your career as a language professional.
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