Senior Backend Engineer

Who you are

You have a strong background in backend engineering, ideally with experience in building scalable systems that enhance customer interactions. Your expertise in developing APIs and integrating third-party services is essential for this role. You understand the importance of creating seamless experiences in e-commerce and are passionate about leveraging AI to improve customer engagement.

You thrive in collaborative environments and enjoy working closely with cross-functional teams, including product managers and designers. Your ability to communicate technical concepts clearly to non-technical stakeholders is a key asset. You are committed to quality and understand the nuances of building systems that are both efficient and user-friendly.

What you'll do

As a Senior Backend Engineer at Gorgias, you will be responsible for developing and maintaining the backend systems that power our Conversational Commerce platform. You will work on integrating various e-commerce services and ensuring that our AI agent operates smoothly across different channels. Your role will involve designing APIs that facilitate seamless communication between our platform and external services.

You will collaborate with the Phone Team, Apps Team, and Developer Relations Team to enhance our offerings and ensure that our technology is robust and scalable. Your contributions will directly impact how brands interact with their customers, making shopping experiences more personal and engaging.

What we offer

At Gorgias, we are committed to fostering an inclusive environment where everyone can thrive. We offer competitive compensation and opportunities for professional growth. You will be part of a team that is at the forefront of transforming e-commerce through innovative technology. Join us in making Conversational Commerce a reality, where every interaction is meaningful and impactful.