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Gorgias Jobs

23 open positionsVisit Website →

👥 Team Size

501-1000 employees

GlassdoorGlassdoor

4.2

💰 Funding

$101.4m

SERIES C

📅 Founded

2015

📋 Quick Facts

📍 Headquarters:Yerba Buena, San Francisco, CA
🌍 Location:San Francisco, California
🏳️ Country:United States
🏢 Type:🔒Private Company
🚀 Stage:SERIES C
💵 Total Raised:$101.4m
🏭 Industry: Tech
🏷️ Sectors:
B2BInternal toolsCustomer serviceSaaS

The AI platform transforming eCommerce customer support

  • Over 15,000 eCommerce brands served, including Steve Madden
  • Raised $101.4 million in Series C funding
  • Headquartered in Yerba Buena, San Francisco, CA
  • Streamlines customer support with AI-driven tools
  • 501-1000 employees, fostering a collaborative work culture

🏢 Company Culture

Gorgias fosters a culture that prioritizes innovation and customer-centricity, with a strong emphasis on leveraging AI to enhance the eCommerce experience. The company encourages collaboration and values the input of all employees, promoting a remote-friendly environment that supports work-life balance.

🎁 Benefits & Perks

Gorgias offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning budget to support professional development and a parental leave program.

About Gorgias

Gorgias is a leading conversational AI platform designed specifically for eCommerce, empowering over 15,000 brands like Princess Polly, Steve Madden, and Marine Layer to enhance customer experience. Headquartered in Yerba Buena, San Francisco, Gorgias has raised $101.4 million in Series C funding, allowing it to expand its innovative customer support helpdesk that integrates AI tools for efficient communication. The platform helps eCommerce businesses streamline responses to FAQs, enabling support teams to focus on high-value customer interactions.

Latest Positions (23 of 23)

Gorgias
Customer Support

GorgiasBelgrade

Gorgias is seeking a Customer Support Agent to provide exceptional support via chat, email, and video calls. You'll help shape the customer experience and contribute to the development of innovative AI-driven solutions. This role is ideal for those looking to start their career in customer support.

1d ago
Gorgias
Growth Engineer

GorgiasParis - On-Site

1d ago
Gorgias
Customer Success Manager

GorgiasToronto

Gorgias is hiring a Customer Implementation Manager to enhance the onboarding experience for customers. You'll provide expert guidance and support to ensure a seamless start with the platform. This role requires strong product knowledge and consultative skills.

2w ago
Gorgias
Account Manager

GorgiasLos Angeles - On-Site

2w ago$167K - $184K
Gorgias
Solutions Engineer

GorgiasBelgrade

Gorgias is seeking an Associate Solutions Consultant to guide clients through technical and business challenges while implementing innovative solutions. You'll collaborate closely with sales, product, and engineering teams to deliver customized demonstrations and technical guidance.

2w ago
Gorgias
Ai Engineer

GorgiasParis

Gorgias is hiring an AI Engineer to build a unified AI agent for Conversational Commerce. You'll work on enhancing customer interactions and decision-making processes. This position requires expertise in AI technologies.

3w ago
Gorgias
Account Manager

GorgiasToronto

Gorgias is hiring an Account Manager to drive customer engagement and optimize their experience. You'll focus on cross-selling add-ons and work closely with a team to enhance the customer journey. This role requires strong communication and relationship-building skills.

3w ago
Gorgias
People Operations

GorgiasParis

Gorgias is hiring a People Ops Generalist to enhance employee experience and support the People team. You'll work collaboratively across various functions to foster a positive workplace culture. This role requires experience in people operations and a commitment to diversity and inclusion.

4w ago
Gorgias
Backend Engineer

GorgiasParis

Gorgias is hiring a Senior Backend Engineer to build a unified AI agent for Conversational Commerce. You'll work on enhancing customer interactions across the entire shopping journey. This position requires significant backend engineering experience.

4w ago
Gorgias
Backend Engineer

GorgiasBelgrade

Gorgias is hiring a Senior Backend Engineer to build a unified AI agent for Conversational Commerce. You'll work on enhancing customer interactions across e-commerce platforms. This position requires significant backend engineering experience.

4w ago
Gorgias
Account Executive

GorgiasToronto

Gorgias is hiring an Account Executive for Enterprise Expansion to manage a portfolio of enterprise accounts and drive growth in Annual Recurring Revenue. This role focuses on renewals, cross-selling, and upselling to existing customers.

1 month ago$160K - $177K
Gorgias
Backend Engineer

GorgiasParis

Gorgias is hiring a Senior Backend Engineer for their Machine Learning team to build an AI agent that enhances customer interactions in ecommerce. You'll work with Python and machine learning technologies to develop intelligent solutions. This role requires significant experience in backend engineering and AI.

1 month ago
Gorgias
Senior Product Manager

GorgiasNew York

Gorgias is seeking a Senior Product Manager to lead the development of a unified AI agent for conversational commerce. You'll focus on enhancing customer interactions and driving product strategy. This role requires extensive experience in product management.

1 month ago
Gorgias
Partnerships Manager

GorgiasSydney

Gorgias is seeking a Senior Partnerships Manager to manage and grow relationships with strategic technology and agency partners in the APAC region. This role focuses on driving joint revenue initiatives and requires strong relationship management skills.

1 month ago
Gorgias
Account Executive

GorgiasParis

Gorgias is seeking a Senior Account Executive to lead enterprise expansion in Paris, focusing on acquiring high-value merchants. This role requires strategic thinking and a strong entrepreneurial spirit.

1 month ago
Gorgias
Growth Marketing Manager

GorgiasToronto

Gorgias is seeking a Growth Marketing Manager to build AI-powered growth programs that enhance their presence in Conversational Commerce. You'll collaborate across teams and utilize your SQL skills to drive customer acquisition and engagement.

1 month ago
Gorgias
Account Executive

GorgiasLondon

Gorgias is seeking a Senior Enterprise Account Executive to lead their expansion into the UK and DACH markets. You'll focus on acquiring high-value merchants and shaping the go-to-market strategy. This role requires a strategic mindset and experience in enterprise sales.

2 months ago
Gorgias
Full Stack Engineer

GorgiasLisbon

Gorgias is seeking a Full Stack Engineer with a backend focus to design and build an AI-driven platform for e-commerce. You'll work with technologies like JavaScript, Node.js, and React to enhance customer interactions. This role requires a solid understanding of full-stack development and AI integration.

2 months ago
Gorgias
Full Stack Engineer

GorgiasBelgrade

Gorgias is hiring a Full-Stack Engineer with a backend focus to design and build an AI-driven platform for e-commerce. You'll work with technologies like JavaScript, Node.js, and React to enhance customer interactions. This role requires a strong understanding of full-stack development and AI integration.

2 months ago
Gorgias
Account Executive

GorgiasLondon

Gorgias is hiring a Senior Enterprise Account Executive to lead their expansion into the UK market. You'll focus on acquiring high-value merchants generating $20M+ in GMV. This role requires a strategic mindset and entrepreneurial spirit.

2 months ago
Gorgias
Vp Marketing

GorgiasToronto

Gorgias is hiring a VP Marketing to lead the charge in Conversational Commerce. You'll focus on building relationships with customers through innovative AI solutions. This role requires extensive experience in marketing leadership.

3 months ago$400K+
Gorgias
Vp Marketing

GorgiasNew York

Gorgias is hiring a VP Marketing to lead the charge in Conversational Commerce. You'll oversee marketing strategies that enhance customer relationships and drive engagement. This role requires extensive experience in marketing leadership.

3 months ago$400K+
Gorgias
Machine Learning Engineer

GorgiasParis

Gorgias is hiring a Senior Machine Learning Engineer to build an AI agent that enhances customer interactions in ecommerce. You'll work with Python, TensorFlow, and Keras to develop intelligent solutions. This role requires strong expertise in machine learning and natural language processing.

5 months ago

About Working at Gorgias

Gorgias is actively hiring talented professionals across multiple departments and locations. Explore current openings, learn about the company culture, and discover why thousands of candidates choose Gorgias for their next career move.

Whether you're an experienced professional or just starting your career in tech, Gorgias offers opportunities for growth and development. Browse through available positions, understand the requirements, and apply directly through Leethub to accelerate your job search.