About 360Learning
Empowering businesses through collaborative learning
Key Highlights
- Headquartered in Union Square, New York, NY
- Raised $244.6 million in funding
- 65% annual growth in North America since 2022
- Clients include Pizza Hut and Air Canada
360Learning is a corporate learning platform headquartered in Union Square, New York, NY, that focuses on collaborative learning to drive culture and growth in businesses. With over 150 clients, including Pizza Hut and Air Canada, 360Learning has raised $244.6 million in funding and has experienced ...
🎁 Benefits
Employees enjoy flexible hours, full remote work options, and benefits such as medical insurance, lunch vouchers, and a gym subscription. The company ...
🌟 Culture
360Learning promotes a unique culture centered around collaborative learning, empowering employees to upskill each other and reduce training costs. Th...
Technical Implementation Manager • Mid-Level
360Learning • Canada - Remote
Skills & Technologies
Overview
360Learning is hiring a Technical Implementation Manager to oversee the onboarding of new customers and manage the implementation lifecycle. You'll work closely with Sales, Product, and Customer Success teams, utilizing skills in API and project management.
Job Description
Who you are
You have a strong background in managing technical implementations, with experience in onboarding clients and translating their requirements into actionable setups. You thrive in collaborative environments, working across departments to ensure a seamless transition for new customers. Your project management skills are top-notch, allowing you to drive projects from kickoff to go-live effectively.
You possess a deep understanding of platform architecture and can define solutions based on learner personas and organizational structures. Your ability to facilitate integrations and work with APIs and third-party applications is essential in guiding customers through their onboarding journey. You are passionate about creating a supportive team culture where everyone can thrive and grow.
What you'll do
In this role, you will manage all phases of the implementation lifecycle, ensuring that new customers are onboarded smoothly. You will collaborate with Sales, Product, and Customer Success teams to understand client use cases and requirements, translating them into the setup and configuration of the 360Learning platform. Your responsibilities will include defining the platform architecture tailored to client needs and driving project management efforts to ensure timely and successful deployments.
You will facilitate integrations with various APIs and third-party applications, ensuring that clients have a seamless experience with their new learning platform. Your role will also involve coaching and mentoring your team members, fostering a culture of teamwork and support. You will be the go-to person for guiding customers through the onboarding process, ensuring they feel valued and empowered throughout their journey.
What we offer
At 360Learning, we prioritize work-life balance and create an environment where everyone can pursue their strengths. You will be part of a dynamic team that values positive energy and collaboration. We encourage you to apply even if your experience doesn't match every requirement, as we believe in supporting each other and growing together.
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