About ABC
Your favorite shows, anytime, anywhere.
Key Highlights
- Part of The Walt Disney Company, enhancing its media reach
- Headquartered in New York City with a workforce of 1K-5K
- Popular shows include 'Grey's Anatomy' and 'The Bachelor'
- Strong digital platform with exclusive content on abc.com
ABC, a subsidiary of The Walt Disney Company, is a leading television network headquartered in New York City. Known for its popular shows like 'Grey's Anatomy' and 'The Bachelor', ABC reaches millions of viewers across the United States. The network has a strong digital presence, offering exclusive ...
🎁 Benefits
ABC offers competitive salaries, comprehensive health benefits, and a generous PTO policy. Employees also enjoy access to exclusive events and screeni...
🌟 Culture
ABC fosters a creative culture focused on storytelling and innovation. The company values diversity and inclusion, encouraging employees to bring thei...
Overview
ABC is hiring a Senior Support Engineer to manage application systems and contribute to incident management. You'll work with Java, .NET Core, and cloud platforms like AWS and Azure. This role requires experience in system support and DevOps practices.
Job Description
Who you are
You have a strong background in system support engineering, with experience in managing application systems and ensuring their smooth operation. Your expertise in incident management processes and tools allows you to effectively troubleshoot and resolve business-impacting issues. You are familiar with various logging techniques and can utilize them for alerting, monitoring, and identifying the root causes of incidents. Your understanding of cloud platforms such as AWS, Azure, or GCP enhances your ability to deliver high-quality software solutions. You are also proficient in programming languages like Java and .NET, which are essential for debugging and developing applications.
You thrive in collaborative environments and enjoy working in value-driven teams to create innovative customer experiences. Your commitment to following best practices and standards ensures operational efficiencies, stability, and availability of systems. You are eager to learn and grow, continuously applying the latest technology trends to solve client problems. Your ability to derive meaningful reports and key performance indicators contributes to quicker incident identification and response.
Desirable
Experience with continuous delivery practices and familiarity with DevOps methodologies will set you apart. If you have a passion for leveraging technology to enhance service delivery and improve client satisfaction, we encourage you to apply even if your experience doesn't match every requirement.
What you'll do
In this role, you will play a vital part in supporting the day-to-day operations of application systems. You will actively contribute to incident management, utilizing your skills to debug complex issues that impact business operations. Your responsibilities will include following established standards and best practices to enhance operational efficiencies and ensure system stability. You will work closely with cross-functional teams to deliver high-quality software solutions that meet client needs.
You will leverage your knowledge of logging techniques to set up alerting and monitoring mechanisms, enabling quicker identification of incidents and effective responses. Your role will also involve applying the latest technology insights from our Technology Radar to address client challenges. You will be responsible for deriving meaningful reports and key performance indicators, which will help in tracking system performance and improving service delivery.
What we offer
At ABC, we foster a culture of collaboration and innovation, where diverse talents come together to learn and challenge each other. You will have the opportunity to work with seasoned technologists and self-taught developers, contributing to a nurturing environment that supports career growth. We believe in cultivating a culture that empowers our employees to thrive, and we offer competitive compensation and benefits to reflect that commitment. Join us and be part of a team that values curiosity, innovation, and dedication in overcoming ordinary challenges.
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