Technical Account Manager

Who you are

You have a strong background in client services and technical support, with experience in managing client relationships and ensuring their success. You understand the app marketing landscape and are passionate about helping clients achieve their goals through effective measurement and analytics. You are committed to fostering a diverse and inclusive environment, valuing the contributions of all team members.

You possess excellent communication skills, enabling you to convey complex technical concepts to clients in a clear and understandable manner. You thrive in collaborative settings, working closely with cross-functional teams to resolve inquiries and provide technical assistance. Your proactive approach ensures that clients receive timely support and guidance throughout their journey with Adjust.

What you'll do

As a Technical Account Manager at Adjust, you will be the primary point of contact for clients, guiding them through the integration process and addressing any technical challenges they may encounter. You will collaborate with the Client Services team to ensure that client inquiries are resolved quickly and effectively, enhancing their overall experience with our platform.

You will conduct regular check-ins with clients to assess their needs and provide tailored solutions that drive better results. Your role will involve analyzing client data and providing insights that help them optimize their app marketing strategies. You will also participate in training sessions and workshops to educate clients on best practices and new features of our analytics suite.

What we offer

At Adjust, we pride ourselves on our inclusive culture and commitment to diversity. We offer a dynamic work environment where you can grow your skills and contribute to meaningful projects. Our team is dedicated to supporting each other and fostering a sense of belonging. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.

Join us in our mission to build a global tech company where everyone feels valued and empowered to succeed. We look forward to welcoming you to our team.