Account Manager • Mid-Level

Who you are

You are a proactive and adaptable Account Manager with a strategic mindset and a hands-on mentality. You thrive in collaborative environments and are eager to help the world’s biggest brands grow. Your problem-solving skills are complemented by your ability to deliver outstanding customer experiences. You understand the importance of developing strong customer relationships and driving mutual success for both Adyen and its clients. You are excited to work with a global, multicultural team and are motivated by the unique technical challenges that come with the role. Your experience in account management is critical, as you will be managing a wide portfolio of accounts across various verticals.

Desirable

Experience working with financial technology platforms or in the payments industry would be a plus. Familiarity with customer relationship management tools and a proven track record of driving commercial success will set you apart. You are someone who enjoys challenging the status quo and is always looking for ways to improve processes and outcomes.

What you'll do

In this role, you will focus on delivering an outstanding customer experience by identifying and delivering on new opportunities. You will work closely with a diverse team of Account Managers to develop customer relationships and drive commercial success. Your responsibilities will include managing a portfolio of accounts, ensuring customer satisfaction, and collaborating with internal teams to provide tailored solutions. You will be expected to challenge ideas and contribute to team discussions, as winning is more important than ego. You will also be responsible for tracking account performance and identifying areas for improvement, ensuring that both Adyen and its customers achieve their ambitions faster.

What we offer

Adyen provides a supportive environment where you can own your career and grow professionally. You will have the opportunity to work with some of the biggest brands in the world, tackling unique challenges and delivering innovative solutions. The company culture encourages collaboration and teamwork, allowing you to learn from your peers and contribute to the success of the organization. You will be based in the London office, where you will have access to resources and support to help you excel in your role. Adyen values flexibility and is open to discussing arrangements that work for you, although this role is not remote-only.