Finance Operations • Mid-Level

Who you are

You have experience in finance operations, particularly in managing disputes and payment discrepancies. Your analytical skills allow you to validate partner claims effectively, ensuring financial integrity within the organization. You thrive in a data-driven environment and understand the importance of operational efficiency in finance. You are a strong communicator, capable of collaborating with various stakeholders to resolve complex issues. Your attention to detail and problem-solving abilities make you an asset in managing financial operations. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on accuracy and partner trust.

What you'll do

In this role, you will lead the Disputes & Finance Operations function, acting as the operational lead for resolving complex B2B payment discrepancies. You will oversee the validation of partner claims and ensure that all financial processes are executed with precision. Your responsibilities will include optimizing operational efficiency and implementing best practices within the finance operations team. You will collaborate closely with other departments to develop tailored solutions for Agoda's partners, ensuring that their needs are met while maintaining financial integrity. You will also be responsible for training and mentoring team members, fostering a culture of continuous improvement and accountability within the team.

What we offer

Agoda offers a dynamic work environment where you can grow your career in finance operations. You will have the opportunity to work with a diverse team and contribute to the company's mission of making travel easier for everyone. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in shaping the future of travel and making a meaningful impact in the industry.