User Experience Researcher • Mid-Level

Who you are

You have a strong background in user experience research, with experience in conducting qualitative and quantitative studies that inform product design. You understand the importance of user-centered design and are skilled in various research methodologies, including usability testing, interviews, and surveys. You are comfortable collaborating with cross-functional teams, including product managers and designers, to translate research findings into actionable insights. You thrive in a fast-paced environment and are eager to contribute to a culture of innovation and curiosity. You are adaptable and open to learning new tools and techniques to enhance your research capabilities. You are passionate about travel and understand how user experience can significantly impact customer satisfaction in the travel industry.

What you'll do

In this role, you will own the end-to-end research process, from planning and conducting studies to analyzing data and presenting findings. You will work closely with product teams to identify research needs and prioritize projects that align with business goals. You will design and execute user research studies, synthesizing insights to inform product decisions and improve user experiences. You will collaborate with designers to create prototypes and conduct usability testing, ensuring that products meet user needs and expectations. You will communicate research findings to stakeholders, providing recommendations that drive product improvements. You will stay updated on industry trends and best practices in user experience research, continuously seeking ways to enhance your skills and contribute to the team's success.

What we offer

Agoda offers a generous relocation package for candidates moving to Bangkok, ensuring a smooth transition to living and working in one of the most vibrant cities in the world. You will have the opportunity to work in a startup-like environment within a large organization, allowing for creativity and innovation in your role. Agoda values diversity and encourages applicants from all backgrounds to apply, fostering an inclusive workplace culture. You will be part of a dynamic team that is passionate about travel and dedicated to creating exceptional customer experiences. The company provides opportunities for professional growth and development, supporting your career advancement in the field of user experience research.