Ai Engineer • Senior

Who you are

5+ years of experience in software engineering with a strong focus on AI technologies — you've designed and implemented AI solutions that enhance user experiences and drive business outcomes. Your expertise in natural language processing (NLP) allows you to create intelligent applications that understand and respond to user needs effectively.

Deep understanding of Python and its libraries for AI development — you've utilized frameworks such as TensorFlow or PyTorch to build and fine-tune machine learning models. Your coding skills enable you to write clean, efficient, and maintainable code that integrates seamlessly with existing systems.

Experience with deploying AI models in production environments — you've navigated the challenges of scaling AI applications and ensuring their performance in real-world scenarios. Your problem-solving skills help you troubleshoot issues and optimize algorithms for better results.

A collaborative mindset that thrives in a fast-paced environment — you enjoy working closely with cross-functional teams, including product managers and designers, to deliver impactful solutions. Your communication skills allow you to articulate complex technical concepts to non-technical stakeholders.

What you'll do

Join Aircall's engineering team as a Senior AI Engineer, where you'll be responsible for designing and developing AI-powered applications that redefine customer communications. You'll work on projects that integrate voice, SMS, and WhatsApp functionalities, enhancing the overall user experience.

Your role will involve building practical applications such as chatbots and virtual assistants that automate routine tasks and streamline workflows. You'll leverage existing large language models (LLMs) to tailor solutions to specific business needs, ensuring high performance and reliability.

Collaborate with product teams to identify opportunities for AI integration and drive innovation within the company. You'll participate in brainstorming sessions and contribute to the product roadmap, ensuring that AI capabilities align with customer needs and business objectives.

Monitor and evaluate the performance of AI applications post-deployment, making necessary adjustments to improve functionality and user satisfaction. Your analytical skills will help you assess the impact of AI features on customer engagement and revenue generation.

What we offer

At Aircall, you'll be part of a dynamic and ambitious team that values ownership and continuous learning. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You'll work in a collaborative environment where your contributions directly impact the company's success and customer satisfaction.

Join us in redefining customer communications and be part of a company that is at the forefront of AI innovation. We encourage you to apply even if your experience doesn't match every requirement — your passion for technology and commitment to excellence are what truly matter.