
About Aircall
The cloud-based call center for modern sales teams
Key Highlights
- Over 20,000 customers including Shopify and HubSpot
- $225.6 million raised in Series C funding
- Headquartered in NoMad, New York, NY
- Strong focus on open APIs for easy integration
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
π Benefits
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
π Culture
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Overview
Aircall is hiring a Digital Customer Success Intern to support their growing client base and ensure customer success. This role is ideal for tech-savvy individuals with strong relationship-building skills.
Job Description
Who you are
You are a tech-savvy individual eager to help customers succeed. You possess strong relationship-building skills and are excited about the opportunity to support a rapidly growing client base. You thrive in a collaborative environment and are passionate about customer success. You understand the importance of effective communication and are ready to engage with clients to ensure they maximize their use of Aircall's platform. You are adaptable and willing to learn, embracing the challenges that come with a fast-paced internship.
What you'll do
In this role, you will play a major part in supporting Aircall's clients, helping them to grow their businesses using the Aircall platform. You will assist in onboarding new customers, ensuring they understand how to utilize the platform effectively. You will also engage with existing clients to address their needs and provide solutions that enhance their experience. Your role will involve collaborating with various teams within Aircall to ensure that customer feedback is communicated and acted upon. You will be part of a dynamic team that values ownership and continuous learning, contributing to the overall success of the customer success department.
What we offer
Aircall offers a vibrant work environment where you can learn and grow. You will have the opportunity to work with a diverse team and gain insights into the customer success field. This internship is a chance to develop your skills in a supportive atmosphere while contributing to a company that is redefining customer communications. You will be part of a company that values innovation and is committed to helping its clients succeed.
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