About Aircall

The cloud-based call center for modern sales teams

🏢 Tech👥 501-1000 employees📅 Founded 2014📍 NoMad, New York, NY💰 $225.6m⭐ 3.7

B2BProductivitySaaSMobileTelecommunications

Key Highlights

Over 20,000 customers including Shopify and HubSpot
$225.6 million raised in Series C funding
Headquartered in NoMad, New York, NY
Strong focus on open APIs for easy integration

Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...

🎁 Benefits

Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...

🌟 Culture

Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...

🌐 Website 💼 LinkedIn 𝕏 Twitter All 105 jobs →

Customer Success • Entry-Level

Aircall • New York - On-Site

Posted 3 months ago🏛️ On-Site Entry-Level Customer Success 📍 New York

Apply Now →

Job Description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About the role:

Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Aircall.

Apply Now →Get Job Alerts

✨

Similar Jobs You Might Like

Based on your interests and this role

Customer Success

Aircall•📍 Paris

Aircall is hiring a Digital Customer Success Intern to support their growing client base and ensure customer success. This role is ideal for tech-savvy individuals with strong relationship-building skills.

Entry-Level

3 months ago

Sales Intern

Aircall•📍 New York City - On-Site

Aircall is hiring a Sales Intern to develop consultative sales skills and grow professionally. This role is based in New York City and offers a unique opportunity to work with a leading AI-powered customer communications platform.

🏛️ On-SiteEntry-Level

1 year ago

Customer Success Manager

Orb•📍 New York - Hybrid

Orb is hiring a Customer Success Manager to onboard and renew customers while building relationships to expand use cases. You'll work closely with Solutions, Support, and Product teams to ensure a world-class customer experience.

🏢 HybridMid-Level

4w ago

Account Manager

Aircall•📍 New York - Hybrid

Aircall is seeking an Account Manager to drive customer success and build relationships with clients. This role is based in the New York office and requires strong communication skills and a customer-focused mindset.

🏢 HybridMid-Level

2 months ago

Sales Manager

Aircall•📍 New York - Hybrid

Aircall is seeking a Sales Manager to lead a team focused on driving revenue and customer success. You'll work in a hybrid role based in New York, helping SMB and Mid-Market customers achieve measurable business outcomes.

🏢 HybridLead

1 month ago

Browse all jobs →