Backend Engineer • Senior

Who you are

5+ years of backend engineering experience building production systems at scale — you've owned services from design through deployment and have navigated the complexities of integrating various communication tools into a seamless platform.

Deep expertise in backend technologies and cloud services — you are comfortable working with AWS and have experience in designing resilient services that meet customer needs.

You thrive in collaborative environments where you can contribute to team success and drive meaningful outcomes. Your ability to communicate effectively with cross-functional teams ensures that projects are executed smoothly and efficiently.

You are data-driven and customer-obsessed, always looking for ways to enhance user experience and streamline processes. Your passion for continuous learning keeps you updated with the latest industry trends and technologies.

Desirable

Experience with voice and communication APIs is a plus, as is familiarity with integrating CRM and Helpdesk tools into backend systems. You understand the importance of quality and agility in delivery processes and are eager to help elevate these standards within your team.

What you'll do

As a Senior Backend Engineer at Aircall, you will be responsible for the design, development, and deployment of backend services that power our AI-driven customer communications platform. You will work closely with product and engineering teams to ensure that our services are robust, scalable, and meet the needs of our customers.

You will leverage your expertise in AWS to build and maintain cloud-based services that integrate seamlessly with various business-critical tools. Your role will involve collaborating with other engineers to implement best practices in code quality, testing, and deployment processes.

You will also participate in code reviews and mentor junior engineers, sharing your knowledge and helping them grow in their roles. Your contributions will directly impact the efficiency and effectiveness of our customer communication solutions, driving revenue and improving customer satisfaction.

What we offer

At Aircall, we offer a dynamic work environment where innovation and collaboration are at the forefront of our mission. You will have the opportunity to work with cutting-edge technologies and be part of a team that is redefining customer communications.

We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in our mission to help teams work smarter, not harder, and make a meaningful impact in the world of customer communications.