Software Engineering • Mid-Level

Who you are

You have a solid background in software engineering, particularly in backend development, and are comfortable working with Node.js and TypeScript. You understand the importance of building resilient services and have experience deploying applications on AWS. You thrive in a collaborative environment and are eager to contribute to a team that values quality and agility in its delivery processes. You are passionate about leveraging AI technologies to enhance customer communication and are excited about the opportunity to work in a fast-paced, innovative company.

Desirable

Experience with customer communication platforms or similar technologies is a plus. Familiarity with integrating services with business-critical tools such as CRM and Helpdesk systems will help you excel in this role.

What you'll do

As a Software Engineer at Aircall, you will be responsible for the design, development, and deployment of features that enhance our AI-powered customer communications platform. You will collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Your day-to-day tasks will include writing clean, maintainable code, conducting code reviews, and participating in agile ceremonies. You will also be involved in optimizing existing services and ensuring they meet the high standards of quality and performance that our customers expect.

You will have the opportunity to work on exciting projects that involve integrating voice, SMS, and AI technologies into a seamless workspace. Your contributions will directly impact how customer-facing teams operate, helping them work smarter and more efficiently. You will be part of a culture that encourages continuous learning and innovation, where your ideas and input are valued.

What we offer

At Aircall, we offer a dynamic work environment where you can grow your skills and advance your career. You will be part of a team that is passionate about redefining customer communications and making a real impact in the industry. We provide competitive compensation and benefits, along with opportunities for professional development. Our hybrid work model allows you to balance your work and personal life while being part of a collaborative team. Join us and be part of a company that is shaping the future of customer communication.