About Aircall
The cloud-based call center for modern sales teams
Key Highlights
- Over 20,000 customers including Shopify and HubSpot
- $225.6 million raised in Series C funding
- Headquartered in NoMad, New York, NY
- Strong focus on open APIs for easy integration
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
🎁 Benefits
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
🌟 Culture
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Overview
Aircall is hiring a Technical Program Manager to drive the delivery of complex infrastructure and security initiatives. You'll work in a fast-moving SaaS environment, ensuring programs move quickly while maintaining high standards for reliability and security.
Job Description
Who you are
You have a strong background in program management, particularly in infrastructure and security engineering, with a proven track record of delivering complex projects in a fast-paced environment. You are comfortable operating with incomplete information and making trade-offs visible to ensure project success. Your experience includes risk management and operational excellence, allowing you to navigate challenges effectively. You thrive in collaborative settings and are skilled at fostering open communication among cross-functional teams. You understand the importance of maintaining high standards for reliability, security, and quality in all initiatives you oversee. You are detail-oriented and have a knack for unblocking teams to keep projects on track.
What you'll do
As a Technical Program Manager at Aircall, you will be responsible for driving the delivery of infrastructure and security initiatives that are critical to our operations. You will work closely with engineering teams to ensure that programs are executed efficiently and meet the high standards expected in a SaaS environment. Your role will involve coordinating between various stakeholders, managing timelines, and ensuring that all aspects of the projects are aligned with the company's strategic goals. You will also be tasked with identifying potential risks and implementing strategies to mitigate them, ensuring that projects remain on schedule and within scope. Your ability to communicate effectively with both technical and non-technical teams will be essential in this role, as you will need to translate complex technical concepts into actionable plans. You will play a key role in fostering a culture of continuous improvement and innovation within the team, helping to drive Aircall's mission forward.
What we offer
At Aircall, you will join a dynamic team that values customer obsession and continuous learning. We offer a collaborative work environment where your contributions will have a visible impact on our products and services. You will have the opportunity to work with cutting-edge technology and be part of a company that is redefining customer communications. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in our mission to help customer-facing teams work smarter, not harder.
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