Customer Operations • Entry-Level

Who you are

You are a motivated individual looking for an internship that offers commercial frontline responsibility and the chance to work on live client projects. You thrive in a fast-paced environment and possess a client-first mindset, excelling under pressure and enjoying the challenge of tight deadlines. Your resilience and grit make you ready to roll up your sleeves and make things happen. You are eager to learn and contribute to a team that values collaboration and communication.

What you'll do

As a Client Service Intern, you will serve as the vital link between clients and the expert knowledge they seek. Your day-to-day responsibilities will involve managing multiple projects for top-tier client organizations, including investors, strategists, and dealmakers. You will spend a significant portion of your time recruiting experts, engaging in phone conversations to identify the best matches for your clients' projects, often under tight deadlines. You will also need to understand the project and market context, as well as the legal and regulatory environment in which your clients and experts operate. Taking ownership of every aspect of your projects will be crucial, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration.

What we offer

You will be part of a vibrant office located right across from the Elbphilharmonie, where a close-knit team of around 50 employees fosters a supportive and collaborative atmosphere. The internship program is designed to provide you with valuable experience and personal impact, with opportunities for monthly team events, free breakfast and snacks, and a subsidy for local public transport and lunch. You will also receive an iPhone and MacBook Pro to support your work in a modern, professional environment.