About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring a Senior Business Coach to assist Delivery Service Partner business owners in building successful last mile delivery businesses. You'll provide strategic guidance and support to improve operational outcomes across Brazil.
Job Description
Who you are
You have a strong background in business operations and coaching, with experience in guiding entrepreneurs through the complexities of running a delivery service. Your ability to analyze business challenges and provide actionable insights is key to your success in this role. You excel in building relationships and trust with business owners, ensuring they feel supported as they navigate their growth journey. Your communication skills allow you to effectively advocate for Delivery Service Partners, engaging with various stakeholders to address their needs. You are adept at problem-solving and can think critically about operational efficiencies and improvements. You understand the importance of data in driving business decisions and are comfortable aggregating insights to inform strategies.
What you'll do
As a Senior Business Coach, you will oversee a portfolio of 20-40 Delivery Service Partner owners, providing them with the guidance they need to launch and grow their businesses successfully. You will coach DSPs on improving delivery quality and reliability, helping them to make informed business decisions that lead to sustainable operations. Your role will involve collaborating with a cross-functional team, including operations managers and program stakeholders, to address challenges and enhance the DSP experience. You will analyze problems, deliver recommendations, and drive change both internally and externally, ensuring that the DSPs you support achieve the best possible outcomes for their customers. Your insights will be crucial in helping DSPs navigate the complexities of the delivery network, ultimately contributing to the overall success of Amazon's last mile delivery service in the Americas.
What we offer
At Amazon, we value the contributions of our employees and offer a supportive environment where you can thrive. You will have the opportunity to work with a diverse team of professionals dedicated to improving the delivery experience for customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate. Join us in making a significant impact on the logistics and delivery landscape in Brazil.
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