Business Operations • Mid-Level

Who you are

You are a motivated individual with a strong background in business operations and transportation management. You have experience managing strategies for expansion, particularly in complex environments like Brazil's transportation network. Your analytical skills are top-notch, allowing you to work with large volumes of data and derive actionable insights. You thrive in environments that require collaboration with multiple stakeholders and are adept at using business intelligence tools to identify strategic opportunities.

You possess a keen understanding of performance metrics and how to analyze them to improve processes. Your ability to work backwards from customer feedback ensures that you can provide product and process improvements that enhance the customer experience. You are comfortable navigating complex data science models and can effectively communicate your findings to various teams.

What you'll do

In this role, you will manage the strategy for expanding Pickup and Drop-off Points in Brazil, ensuring that the network operates efficiently and meets customer needs. You will analyze performance metrics and work with big data to identify opportunities for improvement. Your responsibilities will include coordinating go-to-market plans with global stakeholders and extracting data to pinpoint customer pick-up expansion opportunities. You will also create and plan expansion waves to achieve the best results for customers, continuously seeking to improve processes and unblock bottlenecks.

You will generate and analyze reports that inform decision-making and strategy adjustments. Your role will require you to collaborate closely with various teams, ensuring that all aspects of the transportation network are aligned with Amazon's customer-centric approach. You will be instrumental in developing innovative solutions that not only enhance operational efficiency but also improve the overall customer experience.

What we offer

At Amazon, you will have the opportunity to grow into a high-impact strategic role that defines the future of transportation. We offer a dynamic work environment where every day presents new challenges and opportunities for personal growth. You will be part of a team that values curiosity and innovation, working together to create solutions that change the world. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of our employees to grow and succeed.