Content Developer • Mid-Level

Who you are

You have a proven track record of delivering high-quality content in a fast-paced environment — your experience includes developing clear, concise, and straightforward content for both internal and external audiences. You are self-motivated and enjoy driving improvements in content readability, discoverability, and usability. You understand the importance of creating standard operating procedure (SOP) documents and messaging that meets the needs of a global audience. You are not just a copy editor; you take ownership of the content and the customer experience, ensuring that all communications are effective and aligned with business priorities.

What you'll do

As a Content Developer, you will be responsible for developing SOP documents for risk and fraud associates, as well as crafting email communications for Amazon's customers. You will work closely with global stakeholders to understand the business priorities and legal requirements that drive the need for high-quality content. Your role will involve documenting operational processes and creating messaging that resonates with a diverse audience. You will also contribute to team-level goals and initiatives, collaborating with colleagues to ensure that the content you produce meets the highest standards. Your commitment to improving the reader experience will be essential as you navigate the rapidly changing seller landscape at Amazon.

What we offer

At Amazon, we value diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. You will have the opportunity to work in a collaborative environment where your contributions can make a significant impact on customer trust and satisfaction. We provide a supportive workplace that fosters growth and development, allowing you to enhance your skills and advance your career in content development.