It Support • Entry-Level

Who you are

You are a motivated individual with a strong interest in technology and data centers. You possess the ability to work both independently and collaboratively within a team. Your organizational skills and effective communication are key to your success in this role. You are willing to participate in an on-call rotation and are comfortable with hardware and network diagnostics, as well as physical repairs. You thrive in a 24/7 operational environment and are eager to learn and innovate solutions within the data center space.

Desirable

Experience with AWS or similar cloud services is a plus, as is familiarity with data center operations. You have a proactive approach to problem-solving and are keen to contribute to the overall availability and reliability of data center operations. Your ability to prioritize tasks effectively will help you succeed in this role.

What you'll do

As a Data Center Technician at Amazon Web Services, you will play a crucial role in maintaining the infrastructure that supports AWS's global operations. Your responsibilities will include performing hardware and network diagnostics, followed by physical repairs to ensure that service levels are met or exceeded. You will install equipment, create documentation, and troubleshoot issues as they arise. Your work will directly impact the reliability of the data center, ensuring that customers have continual access to the services they rely on.

You will collaborate with a diverse team of software, hardware, and network engineers, contributing to the overall success of the AWS infrastructure. Your role will involve innovative problem-solving and the ability to react quickly to challenges. You will also have the opportunity to participate in training and development programs to enhance your skills and advance your career within AWS.

What we offer

Amazon offers a comprehensive benefits package that includes medical, financial, and other forms of compensation. You will be part of a dynamic team that values diversity and encourages professional growth. The position may involve travel between locations, up to 10%, providing you with opportunities to expand your experience and network within the company. Join us at AWS and help keep the cloud running smoothly for our customers.