Business Operations • Mid-Level

Who you are

You have experience in logistics operations and are adept at managing complex processes — you thrive in environments that require collaboration and innovative problem-solving. You understand the importance of performance metrics and compliance in logistics, ensuring that all operations meet the highest standards. You are comfortable working in a fast-paced setting and can adapt to changing circumstances with ease. Your communication skills allow you to effectively coordinate with external partners and internal teams, ensuring smooth operations.

You are a proactive individual who enjoys taking initiative and testing new ideas — you believe that every suggestion can lead to improvement and are eager to contribute to a culture of experimentation. You are detail-oriented and can analyze data to drive decisions that enhance operational efficiency. You are also comfortable with both in-person and virtual audits, ensuring that all partners adhere to Amazon's operational standards.

What you'll do

As a Business Operations Analyst at Amazon, you will oversee the logistics operations managed by external delivery service providers. You will act as the control tower for these operations, ensuring that all processes are compliant and efficient. Your role will involve monitoring performance metrics and collaborating with partners to identify areas for improvement. You will work closely with various teams to implement solutions that enhance service delivery and customer satisfaction.

You will be responsible for conducting regular audits and visits to partner logistics stations, ensuring that they meet Amazon's operational standards. Your analytical skills will be crucial in assessing performance data and making recommendations for process enhancements. You will also play a key role in fostering a collaborative environment, encouraging team members to share ideas and innovate.

What we offer

At Amazon, you will be part of a dynamic team that is reshaping logistics operations. We offer a collaborative work environment that values inclusivity and innovation. You will have the opportunity to work on challenging projects that have a significant impact on our operations and customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.