Business Operations • Mid-Level

Who you are

You have a completed higher education degree and experience in operations, logistics, or supply chain management within various industries such as manufacturing or e-commerce. Your strong analytical skills allow you to investigate root causes of operational issues and present data-driven insights effectively. You are proficient in Microsoft Excel and possess advanced English language skills, enabling you to communicate clearly with stakeholders and service providers.

You thrive in a fast-paced environment where you can coordinate with multiple stakeholders and ensure that logistics operations run smoothly. Your ability to define and execute operational plans during peak periods demonstrates your proactive approach to problem-solving. You are committed to continuous improvement and benchmarking against global standards, always seeking ways to enhance operational efficiency.

What you'll do

In this role, you will coordinate logistics service providers and stakeholders to ensure timely delivery of packages to customers. You will define and execute operational alignments for peak periods, ensuring compliance with all global process standards. Your responsibilities will include monitoring operational metrics and analyzing data from various sources to identify relevant trends that can inform decision-making. You will also investigate the root causes of operational problems and work collaboratively with teams to implement effective solutions.

You will play a key role in driving initiatives for continuous improvement, benchmarking logistics processes with other geographical regions to enhance service delivery. Your analytical mindset will help you present findings in a way that facilitates action and drives operational excellence. You will be part of a dynamic team that is dedicated to transforming logistics operations at Amazon, making a significant impact on customer satisfaction and operational efficiency.

What we offer

At Amazon, we foster an inclusive culture that empowers our employees to deliver the best results for our customers. You will have the opportunity to work in a collaborative environment where your contributions are valued. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in making history as we continue to innovate and improve logistics solutions for our customers.