It Support • Mid-Level

Who you are

You are a self-motivated individual with a strong commitment to improvement and a passion for technology. You thrive in environments where you can take ownership of your work and motivate teams to overcome challenges. Your ability to resolve technical problems efficiently makes you an asset to any operations team. You understand the importance of IT infrastructure in supporting business operations and are eager to contribute to a fast-paced environment like Amazon's. You possess excellent problem-solving skills and are comfortable working with a variety of technical disciplines. You are dedicated to your career development and are open to learning new skills as you progress in your role.

What you'll do

As an IT Support Associate II, you will be responsible for allocating, maintaining, and troubleshooting IT equipment used in Amazon operations facilities. You will work closely with the operations team to resolve technical issues that arise, ensuring that all systems function smoothly. Your role will involve collaborating with various teams to implement solutions that enhance operational efficiency. You will also participate in career development opportunities to further your skills and advance your career within Amazon. Your contributions will directly impact the effectiveness of the operations team and the overall success of Amazon's mission to deliver exceptional service.

What we offer

Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1. You will have access to a matching 401(k) program and up to 20 weeks of paid parental leave. The work environment is casual, allowing you to wear jeans and t-shirts, and you will be part of a team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.