About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
π Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
π Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring an IT Support Associate II to provide essential IT support within their Operations team. You'll resolve technical problems across various disciplines in an Amazon Operations facility. This position is ideal for self-motivated individuals looking to grow their careers in IT support.
Job Description
Who you are
You are a self-motivated individual eager to take on new challenges and support the operations team in resolving technical problems within an Amazon Operations facility. You thrive in a fast-paced environment and are committed to improvement, actively seeking career development opportunities to progress your career at Amazon. You understand the importance of IT infrastructure and are ready to contribute to the success of Amazon's operations.
You possess a strong desire to foster solutions to the hurdles faced by the operations team, taking ownership of your responsibilities and collaborating effectively with your colleagues. You are adaptable and ready to work in a dynamic environment where no two days are the same. Your ability to communicate effectively and work well in teams will be key to your success in this role.
What you'll do
As an IT Support Associate II, you will be responsible for providing nonstop global IT support to Amazon Operations. You will work closely with the operations team to identify and resolve technical issues that arise within the facility. Your role will involve troubleshooting various technical problems, ensuring that the IT infrastructure runs smoothly and efficiently. You will also have the opportunity to participate in the development of new technology in-house, contributing to the launch of new Amazon Operations facilities.
You will be encouraged to take ownership of your work and collaborate with your team to find innovative solutions to challenges. Your contributions will directly impact the efficiency and effectiveness of Amazon's operations, helping to deliver exceptional service to customers worldwide. You will also have access to career development opportunities to help you grow within the company.
What we offer
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1, a matching 401(k) program, and up to 20 weeks of paid parental leave. You will enjoy a casual work environment where you can come as you are, wearing jeans, t-shirts, and sneakers. The starting pay for this position ranges from $23.00 to $37.00 per hour, depending on experience and qualifications. Join Amazon and be part of a team that values speed, accuracy, and exceptional service.
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