Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams in a fast-paced environment. You understand the importance of safety, quality, and performance in operations and have a proven track record of engaging and mentoring hourly workforce. You are physically capable of lifting up to 49 pounds and standing or walking for extended periods, adapting to varying noise levels and temperatures. You thrive in collaborative settings, working closely with support teams to meet business objectives and enhance operational efficiency.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly associates, ensuring they are motivated and engaged during their shifts. You will manage key operational metrics including safety, quality, productivity, and customer delivery promises. Your role will involve collaborating with various support teams such as Safety, Engineering, and Human Resources to develop and implement plans that meet business objectives. You will play a crucial role in maintaining customer expectations by ensuring orders are delivered accurately and on time. Your leadership will be essential in fostering a culture of safety and performance excellence within your team.

What we offer

Amazon provides a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. Join us to be part of a team that delivers millions of packages and smiles to customers every day.