Operations Manager • Mid-Level

Who you are

You are an experienced professional with a strong background in operations management, ideally with an MBA or a Master's degree. You possess excellent leadership skills and are eager to take on progressively challenging opportunities within Amazon's operations network. You thrive in a dynamic environment and are committed to enhancing customer experience through continuous improvement initiatives. You have a passion for developing standard operating procedures and are comfortable working with large teams across different shifts. You are adaptable and ready to learn from leaders across operations to prepare for future leadership roles.

What you'll do

In this role, you will lead continuous improvement projects that significantly impact productivity and quality, ensuring a top-notch customer experience. You will be responsible for developing and implementing standard operating procedures that align with Amazon's operational goals. You will have direct accountability for setting and meeting these operational goals while scoping and designing standardized concepts. As part of the Pathways Leadership Program, you will shadow experienced leaders across various operations to gain insights into effective management practices. You will also have the opportunity to lead large teams across different shifts, driving results that enhance customer satisfaction and operational efficiency.

What we offer

Amazon offers a unique opportunity to join a highly visible program designed for accelerated career growth. You will have access to an exclusive mentoring network and the flexibility to change roles, sites, and geographies as you progress through the program. This role provides a platform to develop your leadership capacity to its full potential, preparing you for future senior management opportunities within Amazon Operations and beyond. You will be part of a culture that values continuous learning and improvement, with a focus on delivering the best results for customers.