Operations Manager • Lead

Who you are

You have experience in operations management and are comfortable leading teams in a fast-paced environment. You understand the importance of efficiency and are skilled at monitoring workflows to ensure optimal performance. You are a natural leader who enjoys training and supporting your colleagues to achieve excellence in their daily tasks. You are proactive in identifying areas for improvement and are committed to creating a safe and productive work environment. You possess strong analytical skills, allowing you to interpret data effectively to drive operational enhancements. You are adaptable and thrive in a dynamic setting where collaboration with various departments is essential.

What you'll do

As an Operations Lead at Amazon, you will be the key point of contact for your team during shifts, ensuring that all processes are followed and that your colleagues are supported in their roles. You will measure and monitor workflow performance, providing critical insights to frontline managers to maintain operational excellence. Your responsibilities will include training staff to deliver exceptional service and supervising their daily activities to ensure compliance with established processes. You will collaborate with the Area/Shift Manager on projects aimed at improving operational processes and enhancing employee engagement. Additionally, you will analyze data to identify plans for optimizing safety, quality, and productivity across the site. Your role will be hands-on, allowing you to gain valuable experience with the tools and systems that drive Amazon's success.

What we offer

At Amazon, we value our employees and strive to create a supportive work environment. You will have the opportunity to grow your career within a leading global company, with access to various training and development programs. We offer competitive compensation and benefits, including health insurance and employee discounts. You will be part of a diverse team that is committed to innovation and excellence, contributing to the success of our operations and the satisfaction of our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual.