Customer Operations • Lead

Who you are

You have a strong record of achieving results in a fast-paced environment — your experience in fulfillment or operations has equipped you with the skills to lead teams effectively. You understand the importance of motivating associates and maintaining a safe work environment, ensuring that all team members are aligned with operational goals.

Your ability to communicate instructions clearly and effectively is one of your key strengths — you thrive in roles where you can mentor others and help them develop their skills. You are detail-oriented and understand the significance of inventory accuracy and efficient order processing in a fulfillment center.

What you'll do

As a Lead Fulfillment Associate, you will hold various roles within the Fulfillment Center, including Trainer, Process Assistant, and Shipping Clerk. You will perform production duties as needed, such as picking and packing orders, receiving and stowing products, and ensuring inventory accuracy. Your leadership will be crucial in communicating instructions to other associates and motivating them to achieve operational excellence.

You will also be responsible for maintaining a safe work environment, ensuring that all safety protocols are followed. Your role will involve collaborating with operations leaders to deliver strong results and support the overall mission of Amazon to be the most customer-centric company on Earth.

What we offer

Amazon offers competitive hourly pay ranging from $23.00 to $24.00, along with eligibility for additional earnings including overtime pay and performance bonuses. Starting Day 1 of employment, you will have access to benefits such as EAP, Mental Health Support, and 401(k) matching. Join a team that is dedicated to delighting customers and pushing the boundaries of what is possible.