Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams. You understand the importance of engaging your workforce to maintain high levels of safety, quality, and performance. You thrive in dynamic environments and are capable of lifting up to 49 pounds, standing or walking for extended periods, and working in variable temperatures and noise levels.

You have a collaborative mindset and enjoy working with various support teams, including Safety, Engineering, and Human Resources, to develop plans that meet business objectives. Your ability to mentor and motivate your team is key to your success in this role, ensuring that everyone is aligned with the company's vision and dedication to customer satisfaction.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly workforce members, supporting and mentoring them throughout their shifts. Your primary responsibilities will include managing safety, quality, productivity, and customer delivery promises. You will collaborate with support teams to develop effective strategies that enhance operational efficiency and meet business goals.

You will play a crucial role in maintaining customer expectations, ensuring that orders are delivered accurately and on time. Your leadership will be vital in fostering a positive work environment where team members feel valued and engaged. You will also be responsible for monitoring performance metrics and implementing improvements as necessary to achieve operational excellence.

What we offer

Amazon provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off. You will have the opportunity to work in a fast-paced environment where your contributions directly impact customer satisfaction and operational success. Join us in delivering millions of packages and smiles to our customers every day.