Operations Manager • Mid-Level

Who you are

You are a motivated, customer-focused individual with experience in operations management. You have a proven track record of leading teams and driving improvements in productivity and efficiency. Your analytical problem-solving skills enable you to make data-driven decisions that enhance team performance and customer satisfaction. You understand the importance of maintaining safety and quality standards in a fast-paced environment, and you are committed to mentoring and supporting your team.

You thrive in a collaborative setting, working closely with other leaders to ensure that operational workflows are optimized. Your ability to engage and motivate both salaried and hourly talent is key to your success. You are adept at managing large-scope projects that have site and regional impact, and you are comfortable navigating the complexities of logistics and supply chain management.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for delivering millions of packages to customers every day. You will engage your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. Your role will involve building and executing productivity plans through forecast reviews and determining productivity requirements. You will collaborate with other leaders to load balance and ensure that customer delivery promises are met.

You will play a key role in managing the workflow of operations, which includes the first mile, middle mile, and last mile processes. Your focus will be on driving improvements in productivity and efficiency while maintaining customer expectations. You will support, mentor, and motivate your workforce, ensuring they have the tools needed for success. Your analytical skills will be crucial in identifying areas for improvement and implementing effective solutions.

What we offer

Amazon offers a competitive salary range of $91,000.00 - $136,500.00 USD annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. Join us in our mission to deliver smiles to customers every day.