Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in operations management. You have a strong ability to lead and develop teams, ensuring that they are engaged and performing at their best. You understand the importance of maintaining safety, quality, and productivity in a fast-paced environment, and you are skilled in using data to drive improvements. You thrive in collaborative settings and are adept at mentoring both salaried and hourly workforce members.

You possess excellent problem-solving skills and are comfortable making data-driven decisions to enhance operational efficiency. Your experience includes managing large-scope projects that have a significant impact on site and regional operations. You are committed to maintaining high customer delivery standards and ensuring that orders are fulfilled accurately and on time.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of the delivery process. You will support and motivate your workforce, ensuring they have the tools necessary for success. Your role will involve building and executing productivity plans, conducting forecast reviews, and collaborating with other leaders to balance workloads effectively. You will manage key performance indicators related to safety, quality, and customer delivery promises, driving continuous improvement initiatives throughout the operation.

You will play a crucial role in engaging your team during their shifts, fostering a culture of safety and high performance. Your responsibilities will include overseeing the workflow processes, identifying areas for improvement, and implementing strategies to enhance productivity and efficiency. You will also be involved in mentoring team members, helping them grow in their roles and achieve their professional goals.

What we offer

Amazon provides a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will have access to paid time off and parental leave, along with mental health support and flexible spending accounts. The salary for this position ranges from $91,000 to $136,500 annually, reflecting the importance of this role within our operations team.