Operations Manager • Lead

Who you are

As a Shift Manager at Amazon, you are responsible for leading a large, diverse team while ensuring that your business area meets demand effectively. You thrive in a practical role where you familiarize yourself with the complex operations of a global company, learning what it takes to keep everything running smoothly. You are dedicated to fostering a culture of safety and well-being within your team, analyzing performance metrics, and implementing corrective actions to maintain high quality and productivity standards.

You understand the importance of collaboration and work closely with other managers to standardize shift processes. Your analytical skills enable you to identify areas for process improvement, optimizing workflows and enhancing customer service. You are adaptable and ready to tackle the unique challenges that arise each day, ensuring that your team remains focused on achieving operational goals.

What you'll do

In this role, you will work various shifts at one of our operational sites, primarily focusing on maintaining safety standards through your team and across the entire location. You will monitor process efficiency and prioritize routine team management and daily operational activities. Your responsibilities will include handling escalations, driving process improvements, and ensuring compliance with company objectives. You will support and lead your team while managing administrative tasks, building a strong team culture that promotes collaboration and success.

What we offer

At Amazon, we provide a dynamic work environment where no two days are the same. You will have the opportunity to develop your leadership skills while working with a diverse team. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of operations at Amazon, where your contributions will directly impact our customers and the efficiency of our operations.