Operations Manager • Senior

Who you are

You have over 5 years of experience in operations management, particularly in logistics or supply chain environments — you've successfully led teams and managed complex projects that drive efficiency and productivity. Your strong analytical skills allow you to forecast operational needs and manage resources effectively, ensuring that your team meets its goals. You are proficient in using various management tools and software, including Excel and project management platforms, to track performance metrics and report on progress.

You possess excellent leadership qualities — you thrive in a role where you can mentor and develop your team, fostering a culture of continuous improvement. Your experience includes managing multiple teams and ensuring that all members are aligned with the operational objectives. You understand the importance of communication and collaboration in achieving success and are skilled at facilitating discussions that lead to actionable outcomes.

Your background includes hands-on experience with process improvement methodologies such as Six Sigma or Lean — you have successfully implemented initiatives that have led to significant enhancements in operational efficiency. You are comfortable analyzing data to identify trends and areas for improvement, and you are adept at using this information to inform your decision-making.

You are fluent in Japanese at a business level, which enables you to communicate effectively with your team and stakeholders. Your ability to navigate cultural nuances in a diverse workplace is a key asset that enhances team dynamics and collaboration.

Desirable

Experience in a fast-paced logistics environment is a plus, as is familiarity with the latest technologies in supply chain management. You are open to learning and adapting to new tools and processes that can enhance operational performance.

What you'll do

In this role, you will be responsible for developing and overseeing the operational plans for the delivery station in Kobe — you will collaborate with various departments to ensure that production targets are met and that resources are allocated efficiently. You will lead a team of area managers, guiding them in their daily operations and ensuring that they have the support they need to succeed.

You will analyze performance metrics and operational data to identify trends and areas for improvement — your insights will drive strategic decisions that enhance productivity and service quality. You will also be involved in project management, leading initiatives that aim to streamline processes and improve overall efficiency.

As a Senior Area Manager, you will facilitate regular meetings with your team to discuss progress, address challenges, and celebrate successes — your leadership will foster a positive and productive work environment. You will also be responsible for managing staffing levels, ensuring that the right number of personnel is available to meet operational demands.

You will play a key role in troubleshooting operational issues as they arise, developing recovery plans to minimize disruptions and maintain service levels. Your proactive approach will help ensure that the delivery station operates smoothly and efficiently.

What we offer

Amazon offers a competitive salary and benefits package, including opportunities for professional development and career advancement. You will be part of a diverse and inclusive workplace that values innovation and collaboration. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be a great fit for our team.