Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in operations management. You have a proven track record of leading teams and driving improvements in productivity and efficiency. Your analytical problem-solving skills enable you to make data-driven decisions that enhance team performance and customer satisfaction. You understand the importance of safety and quality in operations and are committed to maintaining high standards in these areas. You thrive in a fast-paced environment and are adept at mentoring and motivating your team to achieve their best.

What you'll do

In this role, you will lead and develop a team of both salaried and hourly employees, ensuring they are engaged and equipped with the tools necessary for success. You will oversee the operations workflow, which includes the first mile, middle mile, and last mile processes, ensuring that customer orders are delivered accurately and on time. You will be responsible for driving large-scope projects that align with site and regional goals, focusing on continuous improvement and operational excellence. Your role will involve analyzing performance metrics and implementing strategies to enhance productivity and efficiency. You will also play a key role in maintaining customer expectations and ensuring that your team meets these standards consistently.

What we offer

Amazon provides a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. You will have access to resources that support your mental health and well-being, as well as opportunities for professional development and career advancement. The company values diversity and inclusion, encouraging you to apply even if your experience doesn't match every requirement. You will be part of a dynamic team that is dedicated to delivering exceptional service to customers while fostering a positive work environment.