Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are motivated and customer-focused, always striving to engage your team and maintain high standards of safety and quality. Your analytical problem-solving skills enable you to make data-driven decisions that enhance productivity and efficiency. You understand the importance of maintaining customer expectations and are dedicated to ensuring timely deliveries. You are a mentor and motivator, capable of supporting both salaried and hourly workforce members to achieve their best performance. You thrive in collaborative settings and are skilled at managing large-scope projects that have site and regional impacts.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of operations, ensuring that all workflows are executed efficiently. You will build and execute productivity plans through thorough forecast reviews and collaboration with other leaders to balance workloads effectively. Your role will involve managing safety, quality, and productivity metrics while ensuring that customer delivery promises are met. You will engage with your team during shifts, providing them with the necessary tools for success and driving continuous improvement initiatives. You will also play a key role in mentoring your team, fostering a culture of excellence and accountability.

What we offer

Amazon offers a competitive salary range of $91,000.00 - $136,500.00 USD annually, along with a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. Join us to be part of a team that delivers millions of packages and smiles to customers every day.