Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams in a fast-paced environment. You understand the importance of safety, quality, and performance in operations, and you have a proven track record of engaging and mentoring hourly workforce members. You are comfortable lifting and moving packages, and you can work in varying environmental conditions. You thrive in collaborative settings, working closely with support teams to achieve business objectives.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly associates, ensuring they are engaged and performing at their best during shifts. You will manage key operational metrics, including safety, quality, productivity, and customer delivery promises. Your role will involve collaborating with various support teams, such as Safety, Engineering, and Human Resources, to develop and implement plans that meet business objectives. You will be responsible for maintaining a high level of operational excellence, ensuring that customer orders are delivered accurately and on time. You will also play a crucial role in fostering a positive work environment, motivating your team, and supporting their professional development.

What we offer

Amazon offers a comprehensive benefits package that includes medical, financial, and other benefits. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.