Operations Manager • Senior

Who you are

You bring extensive expertise in facilities maintenance and workplace safety — your experience has equipped you with the skills to champion safety standards and drive compliance across teams. You excel at managing multiple complex projects while building strong relationships across all organizational levels, ensuring that operations run smoothly and efficiently.

Your data-driven leadership style allows you to evaluate performance metrics effectively — you understand how to implement proven practices that improve reliability and maximize equipment uptime. You are a self-starter who thrives in fast-paced environments, and you have a knack for developing effective decision-making tools for site managers.

Desirable

Experience with Material Handling Equipment (MHE) systems, packaging automation, and distribution processes is valuable — you know how to leverage these systems to enhance operational efficiency. Your ability to provide technical leadership to facilities maintenance teams sets you apart, as you guide them in making informed decisions regarding maintenance and equipment end-of-life (EOL).

What you'll do

In this role, you will lead and mentor field-based Facilities Managers to expand and improve Amazon's North American Fulfillment Network — your leadership will be crucial in driving maintenance excellence through innovation, documentation, and standardization. You will oversee budget development, execution, and capital planning, ensuring that resources are allocated effectively to meet operational goals.

You will also manage vendor relationships, guiding senior leadership on maintenance decisions using ROI analysis — your insights will help shape the future of maintenance practices within the organization. Your mission is to champion workplace safety, maximize equipment uptime, and optimize operational costs, all while fostering a culture of continuous improvement.

What we offer

At Amazon, we value our employees and offer competitive compensation packages — the salary for this position ranges from $157,100 to $212,600 annually. You will have the opportunity to work in a collaborative environment where your contributions directly impact the efficiency and safety of our fulfillment network. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products.