Operations Manager • Lead

Who you are

You have a proven track record in operations management, ideally with experience in fast-paced environments. Your leadership skills shine through as you motivate and coach team members to achieve their best performance. You understand the importance of operational excellence and are committed to upholding safety and quality standards in all aspects of your work.

You are adept at managing multiple sites or large operations, ensuring that customer-facing metrics are consistently met. Your experience includes performance management, where you provide constructive feedback and support to your team, fostering a culture of continuous improvement. You are detail-oriented and understand the nuances of implementing company policies fairly and consistently.

What you'll do

In this role, you will oversee the end-to-end operations for Amazon's Ultra Fast Grocery service in Riyadh. You will be responsible for managing daily operations, ensuring that all performance metrics are met while maintaining high standards of quality and safety. You will lead a team, driving performance management and providing coaching to help your associates excel in their roles.

You will prepare reports on operational performance and work closely with other departments to ensure seamless service delivery. Your role will involve motivating your team, addressing any challenges that arise, and implementing solutions that enhance operational efficiency. You will play a key role in shaping the future of fast delivery services at Amazon, making a significant impact on customer satisfaction and business success.

What we offer

At Amazon, we believe in creating a workplace where everyone can thrive. You will have the opportunity to work in a dynamic environment that encourages innovation and collaboration. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to redefine fast delivery and make history in the grocery sector.