Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams within an operational environment. You understand the importance of safety, quality, and performance in delivering exceptional customer service. You have a proven track record of engaging and mentoring hourly workforce members to achieve business objectives. You are comfortable working in a dynamic environment that may involve lifting, standing for long periods, and adapting to varying noise levels and temperatures.

What you'll do

In this role, you will lead a team of hourly workforce members, ensuring they are supported and motivated during their shifts. You will manage key operational metrics such as safety, quality, productivity, and customer delivery promises. Collaborating with various support teams, including Safety, Engineering, and Human Resources, you will develop plans to meet business objectives and enhance operational efficiency. You will play a crucial role in maintaining customer expectations by ensuring orders are delivered accurately and on time.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other benefits. You will have the opportunity to work in a fast-paced environment where your contributions directly impact customer satisfaction and operational success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.