Operations Manager • Senior

Who you are

You have a proven track record in operations management, with at least 5 years of experience leading teams in a fast-paced environment. Your expertise lies in balancing strategic planning with execution, ensuring that operational goals are met while maintaining a focus on customer satisfaction. You excel in coaching and mentoring team members, fostering a culture of engagement and development. Your leadership style is collaborative, and you thrive in environments where you can influence and motivate others to achieve their best work. You understand the complexities of managing both salaried and hourly employees and are adept at navigating the challenges that come with large-scale operations.

Desirable

Experience in logistics or supply chain management is a plus, as is familiarity with continuous improvement methodologies. You are comfortable with data analysis and using metrics to drive decision-making. A background in budget management and financial planning will help you succeed in this role, as you will be responsible for overseeing operational budgets and resource allocation.

What you'll do

As a Senior Operations Manager at Amazon, you will take ownership of the operational budget for your functional area, ensuring that safety, productivity, and financial goals are met. You will lead a team of Operations and Area Managers, guiding them in their daily activities and helping them develop their leadership skills. Your role will involve strategic long-term planning, including labor forecasting and peak season preparation, to ensure that the facility operates smoothly throughout the year. You will drive continuous improvement initiatives, identifying opportunities to optimize processes and enhance productivity. Your ability to communicate effectively with both your team and upper management will be crucial as you represent the organization to employees and the community.

What we offer

Amazon offers a competitive salary and a comprehensive benefits package, including medical, financial, and other perks. You will have the opportunity to grow your career within a global organization that values innovation and customer obsession. As part of a large team, you will be encouraged to share your ideas and contribute to the continuous improvement of operations. This position provides a unique chance to make a significant impact on the customer experience and operational efficiency at one of the world's leading companies.