Operations Manager • Lead

Who you are

You have a proven track record in operations management, with experience leading teams in a fast-paced environment. Your ability to engage and motivate both salaried and hourly employees is key to your success. You understand the importance of safety, quality, and performance metrics, and you are adept at using data-driven decision-making to drive improvements. You thrive in a collaborative environment and are skilled at building relationships across various teams.

You possess strong analytical problem-solving skills, enabling you to identify areas for improvement and implement effective solutions. Your experience in managing large-scope projects with site and regional impact demonstrates your capability to handle complex operational challenges. You are committed to maintaining high customer expectations and ensuring that orders are delivered accurately and on time.

What you'll do

As an Operations Manager at Amazon, you will lead a team responsible for the first, middle, and last mile of our operations workflow. You will support, mentor, and motivate your workforce, ensuring they have the tools needed for success. Your role will involve building and executing productivity plans, conducting forecast reviews, and collaborating with other leaders to balance workloads effectively. You will manage key operational metrics, including safety, quality, and productivity, while ensuring that customer delivery promises are met.

You will play a crucial role in driving improvements in productivity and efficiency, leveraging data to inform your decisions. Your leadership will be instrumental in fostering a culture of continuous improvement and operational excellence within your team. You will also be responsible for leading large-scope projects that have a significant impact on site and regional operations, ensuring alignment with Amazon's overall operational goals.

What we offer

Amazon offers a competitive salary range of $91,000.00 - $136,500.00 annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) matching program, paid time off, and parental leave. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. Join us in delivering millions of packages and smiles to our customers every day.