Product Manager • Senior

Who you are

You have extensive experience in product management, ideally with a focus on retail or e-commerce. You possess a deep understanding of customer experience and have successfully led product initiatives that drive business growth. Your ability to communicate complex ideas clearly and effectively makes you a respected leader among your peers. You are skilled at influencing cross-functional teams and aligning stakeholders towards common goals. You thrive in environments that require high judgment and strategic thinking, ensuring that the right leaders are involved in critical decisions. You are passionate about leveraging customer feedback to inform product development and improve overall customer satisfaction.

Desirable

Experience with data-driven decision-making and familiarity with tools that enhance customer experience would be beneficial. A background in developing self-help tools or recommendation systems is a plus. You are comfortable navigating ambiguity and can adapt to changing priorities while maintaining focus on long-term objectives.

What you'll do

As the Principal Product Manager for Retail Business Services, you will own the vision and long-term roadmap for the Brand Experience initiative. You will lead the development of innovative products and self-help tools designed to empower brands in the Amazon store. Your role will involve defining goals, prioritizing features based on customer value, and preparing go-to-market strategies for your product portfolio. You will collaborate closely with engineering, design, and marketing teams to ensure successful product launches and ongoing enhancements. You will be responsible for articulating complex problems and proposing effective solutions, ensuring that all stakeholders are informed and aligned throughout the product lifecycle. Your leadership will be crucial in advocating for investments that deliver significant business impact and improve customer experience.

What we offer

At Amazon, we are committed to fostering a diverse and inclusive workplace. We offer competitive compensation and benefits packages, along with opportunities for professional growth and development. You will be part of a dynamic team that values innovation and customer-centricity, working on projects that have a meaningful impact on millions of customers worldwide. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.