Program Manager • Senior

Who you are

You have a proven track record as a Senior Program Manager with extensive experience in business planning and strategy execution. Your ability to create annual plans and ensure operational rigor sets you apart. You are comfortable liaising with senior leadership across business, operations, and tech teams globally, demonstrating exceptional networking skills. You thrive in ambiguous situations, using your strategic thinking to navigate challenges and drive improvements. Your data-driven mindset allows you to analyze metrics effectively, influencing resource allocation and ensuring accountability for KPIs. You possess a passion for understanding tech products deeply, which enhances your ability to manage complex programs successfully.

Desirable

Experience in automation and process efficiency is a plus, as is familiarity with managing large-scale programs. You should be adept at identifying risks proactively and mitigating them before they become roadblocks. Your ability to influence partner teams without direct authority will be crucial in this role, as will your capacity to overcome unforeseen obstacles.

What you'll do

As a Senior Program Manager at Amazon, you will own the strategic direction of the RBS BQA team, ensuring that the organization sets the benchmark for process excellence. You will define the program's mission, vision, and objectives, driving alignment across various teams. Your role will involve analyzing data to quantify improvements and making informed decisions that impact the business significantly. You will be responsible for designing high-impact processes that enhance operational efficiency and drive business results. Collaborating with global teams, you will ensure that all functional activities align with the overarching goals of the organization. You will also be accountable for delivering on all KPIs, ensuring that the RBS maintains its reputation for excellence.

What we offer

At Amazon, you will be part of a culture that values innovation and operational excellence. We provide opportunities for professional growth and development, allowing you to expand your skills and advance your career. You will work in a collaborative environment where your contributions directly impact the success of the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.