About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Skills & Technologies
Overview
Amazon is hiring a Programmatic Solutions Consultant to support customers using Amazon DSP. You'll manage customer relationships and drive success through data analysis and advertising technology expertise. This role requires experience in programmatic advertising.
Job Description
Who you are
You have a strong background in advertising technology and programmatic advertising — your experience allows you to effectively support enterprise customers using Amazon's demand-side platform, Amazon DSP. You excel in managing relationships with programmatic trading desk managers, engaging with various organizational levels to understand and meet their business objectives. Your analytical skills enable you to interpret data and identify areas for improvement, helping customers achieve their goals.
You are customer-focused and enjoy working closely with programmatic traders at agencies and advertisers — your ability to provide onboarding, support plans, and feature training ensures that customers are well-equipped to utilize the platform effectively. You are proactive in driving product usage and sharing industry best practices, which enhances customer satisfaction and success.
What you'll do
In this role, you will own the end-to-end experience for enterprise customers, ensuring they receive the support they need to thrive on Amazon DSP. You will analyze customer data to identify root causes of issues and formulate recommendations for enablement and adoption. Collaborating with cross-functional teams, including Product Management, Engineering, and Analytics, you will assist customers in participating in product beta programs and capturing valuable feedback to drive product evolution.
You will also define and improve processes and tools for the Programmatic Solutions Consultant team, enhancing overall efficiency and effectiveness. Your contributions will directly impact customer success and the growth of Amazon DSP, making you a key player in the programmatic advertising landscape.
What we offer
Amazon provides a comprehensive benefits package, including medical, financial, and other perks. You will have the opportunity to work in a dynamic environment where your expertise in programmatic advertising will be valued and utilized to its fullest potential. Join us and be part of a team that is shaping the future of advertising technology.
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