Program Manager • Mid-Level

Who you are

You have a solid background in program management, with experience in developing and executing cross-functional enablement programs. Your ability to perform detailed needs assessments and translate business needs into actionable strategies sets you apart. You understand the importance of collaboration across various teams, including Seller Operations, Sales, Product, Marketing, and Engineering.

Your experience includes identifying gaps in business operations and developing programs that enhance productivity and customer support. You are adept at synthesizing priorities and corporate resources into comprehensive enablement plans that drive results. You possess strong communication skills, allowing you to effectively convey complex ideas to diverse stakeholders.

What you'll do

In this role, you will lead the execution of cross-functional enablement programs, ensuring alignment with Amazon's strategic priorities. You will create and manage training offerings that equip customer-facing teams with the necessary knowledge and resources to support customers effectively. Your responsibilities will include conducting needs assessments, developing training materials, and collaborating with various teams to ensure successful program implementation.

You will also be responsible for monitoring the effectiveness of enablement programs and making adjustments as needed to improve outcomes. Your role will require you to stay informed about industry trends and best practices in program management, continuously seeking ways to enhance the effectiveness of business operations.

What we offer

At Amazon, you will be part of a dynamic team dedicated to improving customer experiences through innovative logistics solutions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a collaborative environment where your contributions directly impact the success of our international expansion goals.