Program Manager • Mid-Level

Who you are

You have a strong technical background and excellent problem-solving abilities — you thrive in managing large scale programs and projects, ensuring that all stakeholders are aligned and that delivery meets high standards of quality. You are adept at identifying complex patterns and relationships in large data sets, which allows you to provide practical solutions to real business problems. Your experience includes working effectively with engineers, engineering managers, product managers, and customer service teams, making you a key player in bridging gaps in technical management.

You are passionate about driving programs to success and have a proven track record of leading product development and program planning. You understand the importance of defining milestones and success criteria, as well as resource allocation plans that lead to predictable delivery. Your ability to anticipate bottlenecks and manage escalations ensures that projects stay on track and meet their objectives.

What you'll do

As a Program Manager at PagerDuty, you will lead the planning and execution of large scale programs, collaborating with various teams to define roadmaps and strategies. You will be responsible for analyzing large data sets to identify complex patterns that inform decision-making and drive project success. Your role will involve coordinating with multiple stakeholders, ensuring that everyone is aligned and informed throughout the project lifecycle.

You will manage inter-team dependencies, facilitating communication and collaboration between different domains to ensure seamless project execution. Your leadership will be crucial in driving the delivery of high-quality outcomes, and you will hold the bar on quality throughout the process. You will also be involved in reporting status updates and managing expectations with stakeholders, ensuring transparency and accountability in all aspects of program management.

What we offer

At PagerDuty, you will join a flexible and award-winning workplace that values collaboration and innovation. You will work alongside kind and ambitious people who are committed to building a more equitable world. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse teams to drive better outcomes. Join us in tackling complex problems and delivering always-on digital experiences to modern businesses.