Sales & Growth • Senior

Who you are

You have extensive experience in sales and business development, particularly in technology solutions — you've successfully driven go-to-market strategies and understand the nuances of partner ecosystems. Your background in cloud services, especially AWS, equips you to articulate the value of innovative solutions to diverse stakeholders.

You possess strong analytical skills and can leverage data to inform your strategies — you understand market dynamics and customer needs, allowing you to tailor your approach effectively. Your ability to build relationships with partners and customers is a key strength, enabling you to foster collaboration and drive adoption of solutions.

You are a strategic thinker who can navigate complex challenges — you thrive in environments where you can influence decision-making and drive results. Your communication skills are exceptional, allowing you to convey technical concepts in a clear and compelling manner to both technical and non-technical audiences.

Desirable

Experience in AI-powered customer experience solutions is a plus — familiarity with omni-channel services and analytics will enhance your ability to engage with partners effectively. A proven track record in the LATAM market will give you an edge in understanding regional nuances and customer expectations.

What you'll do

In this role, you will be responsible for developing and executing the go-to-market strategy for Amazon Connect solutions across Latin America — you will work closely with partner teams to ensure alignment and drive revenue growth. Your focus will be on building mind share and adoption of Amazon Connect practices among strategic partners, ensuring they have the resources and support needed to succeed.

You will lead initiatives to enhance customer experiences through innovative solutions — your role will involve collaborating with cross-functional teams to identify opportunities for improvement and implement key programs that drive user adoption. You will also be responsible for monitoring market trends and customer feedback to refine strategies and ensure they meet evolving needs.

Your success will be measured by the growth of partner relationships and the adoption of AWS as the preferred cloud provider for customer experience solutions — you will leverage your expertise to guide partners in implementing best practices and maximizing the value of Amazon Connect services.

What we offer

Amazon provides a dynamic work environment where innovation is at the forefront — you will have the opportunity to work with cutting-edge technologies and contribute to the development of solutions that transform customer experiences. We offer competitive compensation and benefits, along with opportunities for professional growth and development.

Join a team that values collaboration and creativity — you will be part of a culture that encourages you to share ideas and drive initiatives that make a real impact. We believe in empowering our employees to take ownership of their work and contribute to our mission of delivering exceptional customer experiences.