About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Skills & Technologies
Overview
Amazon is hiring a Senior Customer Solutions Manager to drive transformation in the Healthcare & Life Sciences industries. You'll partner with senior leaders to accelerate cloud adoption and deliver strategic value using AWS solutions. This role requires expertise in cloud technologies and strong leadership skills.
Job Description
Who you are
You have a strong background in customer solutions management, particularly within the Healthcare and Life Sciences sectors. With at least 5 years of experience, you understand the complexities of cloud adoption and have successfully guided organizations through their transformation journeys. Your ability to build strategic partnerships with senior leaders is complemented by your deep understanding of AWS services and their applications in healthcare.
You are a proactive communicator, capable of articulating complex technical concepts to diverse audiences. Your experience working with cross-functional teams, including sales, engineering, and support, has equipped you with the skills to influence and drive change effectively. You are passionate about leveraging technology to improve patient care and clinical outcomes, and you thrive in environments where you can make a measurable impact.
What you'll do
In this role, you will take ownership of customer engagements, ensuring that Healthcare and Life Sciences organizations successfully adopt AWS cloud solutions. You will work closely with senior leaders to understand their business vision and challenges, helping them navigate their cloud journey. Your responsibilities will include strategizing and managing end-to-end cloud transformations, collaborating with engineering teams to tailor solutions that meet customer needs, and evangelizing AWS services to maximize their adoption.
You will also be responsible for establishing metrics to measure the success of cloud initiatives, providing insights that demonstrate the value of AWS investments. By fostering strong relationships with customers, you will act as their advocate within AWS, ensuring their feedback is communicated to product and engineering teams. Your role will be pivotal in shaping the future of healthcare through innovative cloud and AI solutions.
What we offer
Amazon provides a competitive salary range for this position, with annual compensation between $169,000 and $228,600. In addition to a robust salary, you will enjoy comprehensive benefits, including health insurance, retirement plans, and generous paid time off. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Amazon.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success Manager
CLEAR is seeking a Senior Customer Success Manager to develop lasting relationships within the healthcare sector. You'll work closely with healthcare executives to drive customer success and expand CLEAR's offerings. This role requires strong relationship-building skills and experience in customer success management.
Customer Success Manager
Ripple is hiring a Customer Solutions Senior Manager to lead client solutions and collaborate with various departments. This role requires a strong customer-centric approach and experience in the digital asset industry.
Customer Success Manager
Didomi is seeking a Senior Customer Success Manager to enhance client relationships and support privacy product integrations. This role requires strong communication skills and experience in customer success management.